TEMPLATE note: Body below is Privacy-shaped placeholder English so you can judge hierarchy (h2 / h3 / p / lists / links). Not final legal copy - replace per page.
Who we are
Spyral Agency ("Spyral", "we") operates spyralagency.com. For privacy questions, write tospyral@spyralagency.comor call +351 938 901 782.
What we collect
If you contact us by email, phone, or the site contact form, we process the details you provide (such as name, work email, company, phone, and project information) to respond to your enquiry and, where relevant, to prepare a proposal or deliver services.
Our site may be served through hosting and security providers. Those providers may process technical logs (for example IP address, user agent, and request metadata) for security, performance, and abuse prevention.
Enquiry and project data
Information you send in a brief or proposal thread is used to understand the work, scope delivery, and keep a clear record of decisions during the engagement.
Why we process data
- To respond to sales and support enquiries
- To deliver contracted work and related communications
- To secure and operate the website
- To meet legal obligations where applicable
How we work with processors
- Choose tools needed to host, secure, and reply to enquiries
- Limit access to people who need the data for that purpose
- Update this page when tools or purposes change in a material way
Sharing
We do not sell your personal data. We may use processors (for example email or hosting) under appropriate agreements. We may disclose information if required by law.
Retention
Enquiry correspondence is retained as long as needed to handle the request and for reasonable business record-keeping, unless a longer period is required by law or contract.
Your rights
Depending on your location and applicable data protection law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. Contact us at spyral@spyralagency.com to exercise these rights.
Cookies
This marketing site is designed to work without non-essential tracking cookies. If we add analytics or similar tools later, we will update this policy and provide appropriate controls.
Changes
We may update this policy from time to time. The "Last updated" line in the hero will change when we do.